Q
Are you a factory or trading company?
Yes, we are a manufacturer.
Q
What makes you different from others?
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1) Excellent Service
For a quick, no hassle quote just send email to us. We promise to reply with a price within 24 hours - sometimes even within a minute.
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2) Quick Delivery
For Normal orders, we promise to deliver within 15 days. As a manufacturer, we can ensure the delivery time according to the formal contract.
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3) Special Export Design
We pay much attention to the export packages. We have plastic clips on the beams for surface protection. To avoid damage during transportation, we get the uprights wrapped with transparent plastic film.
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4) Warranty
The high standard in both Design and Manufacturing allows us to provide a 10-Year Warranty for regular use, which is a leading standard in our industry.
Q
What is delivery times?
This depends on the product. Typically standard products are delivered within 20 days. The delivery time of the special products is determined by the setup time of the tooling.
Q
What is the term of payment?
We accept T/T, L/C, and Western Union.
Q
May I know the status of my order?
Yes. We will send you information and photos at different production stages of your order. You will receive the latest updates in a timely manner.
Q
Are samples available?
Yes, we can send sections of sample for your reference by express delivery.
Kimsuk Rack
